Telstra DOT Vs Hosted PBX

Telstra DOT Vs Hosted PBX

Telstra DOT Digital Office Vs Hosted PBX which service is better for your business? Inspired Business Services answers these questions and more.

The impact on businesses from NBN rollout is that their phone systems will need to be replaced with Hosted PBX systems or the new Telstra “DOT” system (digital office technology)

Many businesses are unaware that they need to make changes to their phone systems and have very little understanding of what is available in the market.  They are quite often spending extra money with Telstra due to this lack of understanding and a lack of time to do the right research.

Our recent reviews between Telstra’s DOT offers online and Inspired Communications Hosted PBX offers has shown saving of up to $4 272 over a 24-month contract term from Inspired Communications.





The average small business customer normally has about 4 handsets and makes 3-500 local/national calls and 400 calls to mobile each month.

Comparing plans for this type of typical small business customer showed some massive savings from Inspired Communications compared to the Telstra DOT plans.    A typical small business user can save up to $178 per month with Inspired Communications.

Two of the main differences between Telstra’s and Inspired Communications plans are:

  • Line Rental Charges

On the Telstra DOT plans, there is less weighting on the number of calls and more on the line rental being paid.  Extra line rental adds unnecessary cost to your monthly communication bill and this type of plan is more suitable for extremely heavy users who have very high call volumes.

  • Access fees/charges for equipment

The fees for the handset are included in your monthly Telstra rental for the lifetime of the equipment e.g. a $250 handset is charged at $10 per month for its ten-year lifespan, costing you $1200.   Inspired Communications charges you upfront for the equipment (e.g. a Cisco SPA 504g handset is $250 delivered and ready to use).  With Inspired Communications finance options, it doesn’t take long to be well in front of this Telstra offer.

The granular results of our tabletop comparison assessments between Telstra’s DOT 24 month plans with Inspired Communications No Contract Hosted PBX plans are shown below:

We based our comparison on a typical small business customer with:

4 x Cisco SPA 540g handsets making 250 x Local Calls per month, 150 national calls of 2 min duration per month, 300 calls to mobiles of 2-minute duration per month with a Fax Line and Line hunt service included.

SMALL CORE PLAN COMPARISON

Inspired Communications Hosted PBX saves you $178 per month or $4272 over the life of the 24-month contract

(compared to Telstra DOT Small Core Plan + 3 x Medium Add-on Plans + 50 gig data)

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1300 100 666

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